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Seeking Alpha Stock Market Email Alerts FAQ

by: SA Editors February 28, 2007    
Seeking Alpha

By SA Editors

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How do I sign up to get stock email alerts?
Click on this link and follow the instructions.

Are Seeking Alpha's email alerts free?
Yes, with no teasers or strings attached.

Do you sell email addresses or share them with partners?
No, never.

Once I've signed up for Seeking Alpha email alerts, can I easily unsubscribe?
Yes, there's a link at the bottom of every email that allows you to quickly unsubscribe.

Can I receive just the email alerts that interest me?
Yes. You can sign up for email alerts by stock, sector or theme, and you'll only get what you requested. Go to the email preferences page, uncheck 'All Articles' and select the sectors and companies that interest you.

I signed up for email alerts, but I'm not getting them. Why?
To ensure that nobody receives emails who has not requested them, we send you a confirmation email when you sign up to which you must respond ("double opt-in"). If you can't find that email in your inbox, check your spam filter or trash. To ensure that Seeking Alpha email alerts are not caught in your spam filter in the future, add account@seekingalpha.com to your address book.

How can I increase the reliability of receiving Seeking Alpha email alerts?
Add account@seekingalpha.com to your address book. This tells your email program you "know" us and want our content to come through unfettered.

I followed the instructions above, but I still am not getting my email alerts. What should I do?
Check with your ISP (or work) Help Desk and request that they add us to their email "whitelist". That is a list of trusted senders who are not be blocked at a higher level than you control. When making this request make sure to let them know that you specifically requested email service from us and that we have pledged to never spam or buy/sell email addresses. Also, feel free to pass them our email address (Help[at]SeekingAlpha.com - replace [at] with @). We are always happy to answer any questions and assist with the process. If your service is still not restored - drop us a note with as many details as possible and we'll be happy to dig deeper.

I normally receive daily email alerts just fine. Why didn’t it arrive yesterday/today/recently?
Occasionally there are glitches in our system, or email delivery is affected by factors beyond our control. Please contact us if you do not receive email alerts for a few consecutive days and we will investigate.

How do I unsubscribe?
If you have any problems, just send an email (from the email account from which you subscribed) with the word "Unsubscribe" as the subject, to Help[at]SeekingAlpha.com (replace [at] with @).

Can I suspend emails while I'm on vacation?
We don't yet offer the ability to temporarily postpone delivery of email (we're working on it!). In the meantime, you can remove your email alerts entirely and set them up again when you return, using the email management page.

I've forgotten my username and/or password. What can I do?
How do I reset my password?
You can reset or create a new password by clicking on the ‘Forgot Your Password’ link on the login screen. You'll be asked to enter your email address (which is also your Seeking Alpha username), and we'll then send you an email containing instructions about completing the process.

How can I change my email address?
Just go to the account preferences page and click the change button by the email field. Then enter your new email address. You will then have to confirm your email address by clicking a link in an email we'll send you. This prevents people from maliciously signing others up for emails they do not want.

One of the headline links in my email alert is "dead". What happened?
The article was removed from Seeking Alpha after publication, probably because we discovered a problem with it. This occurs very rarely.

Why am I receiving mail from Seeking Alpha?
Our email alerts only go to those who have specifically requested them (in fact, we require "double opt in", ie. an initial request followed by confirmation of an email sent to you). If you have forgotten making that request, surf around the site a bit... a look at our email management page will probably jar your memory!

What happens to comments I send by replying to my email alerts?
Comments and questions sent by email are never posted on our site. To post comments to articles on the site, go to the article in question on the website and add your comment at the bottom of the page.

Can I leave a comment anonymously?
Yes. Just choose a Pseudonym (false name or pen name) when you enter your comment. You can also change your Name/Pseudonym in your account preferences page.

Why can't I read your articles on my handheld device?/The only text I see in my email is "ONLY HTML ENABLED CLIENT".
Many Seeking Alpha subscribers read our articles daily on their BlackBerry, Treo or other handheld device. The vast majority of these users have no trouble doing so; however some units require configuration changes or may not be able to receive our emails formatted as HTML. The best way to solve this problem is to check your instruction manual or contact your service provider for more details. Our emails are sent in HTML and plain text formats simultaneously as a multipart MIME email, suitable for most email clients.

Why do my email alerts sometimes arrive late – after the market opens?
The popularity of our email alerts service and load on our email servers means that on occasion, some subscribers receive emails in the afternoon or in extreme cases, the following day. Sometimes email delivery is affected by factors beyond our control. We are currently improving the infrastructure so that the email alerts will arrive in the morning, before the market opens.

How long will the articles be available online?
The links in your email alerts should work indefinitely. We only remove articles inform the site under exceptional circumstances.

I used to receive articles like ‘Wall Street Breakfast’ by email upon publication. Is it possible to re-subscribe? We are currently phasing out full-text emails, including the Wall Street Breakfast. In the near future we will be enhancing our infrastructure and then be able to send out Wall Street Breakfast and some other new email alerts. In the meantime, the best way to stay really updated is to get a live feed of articles as they are published.

Are your quotes real time or delayed?
20 minutes delayed. The exchanges charge a high fee for real time quotes.

Can't find an answer to your question here?
Have a look at the responses to the comments below. Someone else might have had the same exact query. If that does not help, please leave your own question as a comment below or contact us directly at Help[at]SeekingAlpha.com (replace [at] with @).

Related Articles

This article has 136 comments:

  •  
    Mar 06 10:56 AM
    How do I stop receiving the "Pre-market Snapshot", I don't see an option/checkbox on the email alerts page?

    Thanks
    Reply
  •  
    Mar 30 10:08 AM
    Jake,

    The premarket snapshot is part of Wall Street Breakfast, becuase it includes summaries of breaking news stories. So if you want to unsubscribe, you need to unsubscribe from Wall Street Breakfast.
    Reply
  •  
    Mar 07 11:09 AM
    I can't read the emails you send. Windows xt, mozilla. No problem with other emails. The only way I get to you is clicking on the coffee cup icon on the morning update email. The rest of them are blank or have only a picture of one of your contributers. Any help would be apperciated.

    Gordon Strickland
    El Paso, Texas
    Reply
  •  
    Mar 30 10:29 AM
    Hi Gordon,

    Please send a copy of one of your messages to contact-website[at]see... (with the "[at]" replaced with "@"). We'll troubleshoot further from there.

    Thanks,
    Jim
    Reply
  •  
    Dec 02 12:38 PM
    Hello:
    I've been receiving email alerts for about a week and none of the links work! Headers only. In frustration I also tried the unsubscribe link and that led no where as well.
    Please advise.
    Thanks
    Reply
  •  
    Mar 07 03:52 PM
    i did not get the newsletters wed march 7th as i have for the past few days...don't know shy
    Reply
  •  
    Mar 30 10:09 AM
    This was a temporary glitch which should be fixed now. Sorry for the inconvenience.
    Reply
  •  
    Mar 15 08:15 PM
    The fact that the stories are no longer in the RSS feed is unfortunate because it's made your site significantly less usefull. I'm not about to have tons of email sent to me, and this is exactly what RSS was designed for. I guess I'll pick out the better contributors and just sign up for their direct RSS feeds.
    Reply
  •  
    Mar 15 08:23 PM
    In the name of being constructive, how about a middle ground, at least give the first paragraph or few lines of the post. I understand you want to draw people to the site, but subjects alone aren't enough to catch my interest in most posts.

    Thanks,
    Damon
    Reply
  •  
    Mar 18 08:22 PM
    You guys rule! Thanks.
    Reply
  •  
    Mar 30 10:10 AM
    Hi Damon,
    We've just added excerpts from the articles. Thank you for your feedback.
    Reply
  •  
    Mar 16 01:53 PM
    You could always turn to the author sites. For example, at Stock Market Beat I am still publishing my own full feed. Quite frankly I find it annoying that SeekingAlpha is publishing their own feed of all my content rather than a link to my feed anyway.

    I can see feeds for individual stocks that are aggregating several authors, but an author feed is going a bit too far when the author already has one.
    Reply
  •  
    Mar 30 10:12 AM
    William,

    This is a crucial issue -- we DON'T publicize feeds by authors, precisely because of the issue you raised: if a reader wants to read everything by that author, best to get it directly from the author. Our feeds offer things that authors can't provide: feeds by sectors and individual stocks, for example.
    Reply
  •  
    Mar 25 10:01 AM
    How can I subscribe to or ADD "Closed End Funds" under ETF ? thru Email ?
    I'm on ETF list already .
    Thanks.
    Reply
  •  
    Mar 30 10:13 AM
    Man, here's the feed URL for closed-end funds:
    etf.seekingalpha.com/b...
    Reply
  •  
    Mar 27 05:31 PM
    If I don't get my daily email, is there a place on the site where I can go and have another one sent?
    Reply
  •  
    Mar 30 10:14 AM
    Not currently. We're working on a redesign of the home page that should significantly improve it's functionality, but right now the interface in the emails (particlularly "All articles, headlines only") is better than the website.
    Reply
  •  
    Mar 29 05:40 PM
    It would make your analysts' opinions more meaningful if we knew their qualifications for making their comments. If you don't want to present their bio data each time you publish their comments, then how about a list of the analysts you use with their biographical data that we can copy and retain for reference?

    Thanks,

    GYP
    Reply
  •  
    Mar 30 10:17 AM
    jjetherton,

    There's a page for each author on Seeking Alpha containing biographical info, recent comments on their articles, and a list of all their articles. You can find it by clicking on the authors name at the bottom of articles where it says "Related: More articles by...", or by clicking on the authors name underneath the headline on the Seeking Alpha home page.
    Reply
  •  
    Apr 03 04:39 PM
    You guys are awesome! I do not know how you do it without subscriptions but please keep doing it!
    Sunni Baran
    4smbaran@gmail.com
    Reply
  •  
    Apr 05 02:51 PM
    Thanks Sunni!
    Reply
  •  
    Apr 05 10:18 AM
    Your emails come so late (yesterday's 24 hours late) that I find them useless. I just put your website on my Favorites.
    Reply
  •  
    Apr 05 02:48 PM
    Dajdaonkar,

    Some web-based email services were delaying the delivery of our emails, but we hope that's now solved. Full article emails are sent about 20 minutes after the article publication, and the daily headlines-only email goes out at about 8 am every morning.
    Reply
  •  
    Nov 14 10:16 PM
    I'll second that!
    Reply
  •  
    Apr 13 06:43 AM
    Hi Guys/Girls,
    I have been getting the emails for about a month but they stopped last week. My ISP is not stopping them and neither am I. Help

    Pat
    Reply
  •  
    Apr 16 11:06 PM
    imthewiz,

    If you are not receiving email from us it is likely that the email was blocked as spam. Normally this can be remedied with two easy steps:

    1. Check your spam box to see if our messages are there. If any are, there is normally a "not spam" button that can be clicked to teach your email program that you really do want to see content from us.

    2. Add us (account@seekingalpha.... to your address book. This tells your email program "I know this person" making it more likely that it will let our emails through to you.

    ------

    3. If #1 and #2 above do not work - check with your ISP (or work) Help Desk and request that they add us to their email "whitelist". That is a list of trusted senders that will not be blocked at a higher level than you can control. When making this request make sure to let them know that you specifically requested email service from us and that we have pledged to never spam or buy/sell email addresses. Also, feel free to pass them our email address (contact-website@seeki... -- we are always happy to answer any questions and assist with the process.

    Give those a try (and a little bit of time). If your service is not restored - drop us a note at contact-website@seekin... with as many details as possible and we'll be happy to dig deeper.
    Reply
  •  
    Apr 18 09:59 AM
    Thank you, I don't have a "SPAM" filter on my desktop Outlook I do have a "JUNK" box but your not going there. I have added you to my Address book "Contacts". My ISP has a SPAM toggle which I have turned off. I will wait a day and then contact my ISP if still necessarry, will let you know in any event.
    Thanks,
    Pat
    Reply
  •  
    May 04 04:58 PM
    I live in Hawaii, where virtually everything is delayed. However, we are usually timely on emails. However, I typically receive your daily email late in the trading day. It would be useful to receive your excellent content before or, at least, early in the market sessions. Is this standard, or am I unique in this concern? What time do you normally broadcast your emails? If my later receipt is "standard timing," do you have a feed of any kind, that I can subscribe to, that precceds the market open?

    P.S. I *DID* just add "Wall Street Breakfast" to my subscription list, which I learned of from an answer to a previous email. Thanks & ALOHA!
    Reply
  •  
    May 04 10:16 PM
    Hi Stan,

    We try to transmit our morning (daily summary) emails at a time that will make sure you don't miss out on some of our popular morning content (like the Wall Street Breakfast) while also getting to you at a time that allows you to really *use* it!

    From what you describe in your comment, I suspect that there may be some sort of disconnect in our transmissions to you -- all of our daily summary emails are transmitted much earlier than it sounds like you're receiving. I'll contact you outside this thread about the emails so that we can troubleshoot without crowding things up more here.

    As for your question regarding feeds: Yes, we do offer them and (as you've hinted) they do provide the quickest way to get updates. A list of our most popular feeds is available here.

    If others are not familiar with rss feeds we have a very brief explanation of them on the bottom of this page. If you need more info, post a reply to this comment :)
    Reply
  •  
    Aug 30 02:11 PM
    I am only replying to this comment because I CAN NOT find a way to
    advise/contact you that you have a BUG in your system!!!! Actually,
    at least TWO: 1-- I can Not change from many emails per day to just
    once daily; 2-- you do NOT make it easy to contact you.
    Reply
  •  
    Jun 08 10:47 AM
    I get customized seeking alpha alerts in the morning (and agree - great feature). I usually get it an hour or so after the market opens. Is there anyway to get it pre-market - even if it misses out on some aggregation? Thanks.
    Reply
  •  
    Jun 08 03:44 PM
    Hi bcarter,

    We currently don't offer the ability to customize the delivery time of your morning mail... As you elude to above, we try to balance waiting for important content vs. getting emails out early - our formula works better for some people (and some news days) than for others.

    We're always looking for feedback for ways to improve though and we'll look into the possibility of allowing this type of 'send time' customization.

    One other option here is to subscribe to our content via an RSS feed. RSS is something that more and more people are being introduced to each day and is a really great way to get information from both Seeking Alpha and others (financial news and much more). There are many great (free) ways to utilize RSS - I recommend checking this page for MyYahoo: click hereand then checking out our signup page here. As with anything regarding our site - we're always available for more help at contact-website@seekin...

    Thanks!
    Reply
  •  
    May 06 03:49 PM
    Is there any way to get the e-mails pushed via text file rather than HTML?
    Reply
  •  
    May 06 11:11 PM
    Hi Abhay,

    The full-content versions of our email alerts are only available in HTML format. If you don't want to (or can't) accept HTML formatted messages - you will receive a plain text message from us containing a link to our article online.

    You might also consider monitoring our site with a feed reader (mentioned in my response to the previous question). If you are interested - our feeds are available here.
    Reply
  •  
    May 16 11:01 AM
    the chart on TJX for May 15 has the wrong price in your article
    Reply
  •  
    May 18 03:12 AM
    Thanks Jon. Charts are provided by QuoteMedia; we'll check with them.
    Reply
  •  
    May 18 09:21 AM
    I am only receiving the HEADERS in one email. How long do you keep these articles for accessing?
    Reply
  •  
    May 18 09:42 AM
    Hi Ron,

    We do not remove our articles (except in very unusual circumstances) - the links contained in your "headlines-only&q... email should work indefinitely.
    Reply
  •  
    Jun 04 12:30 AM
    Do you have any other sectors that you follow like steel, construction, heavy machinery, water, etc., if these and others are available, how do I add them.

    Thanks
    Reply
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